Returns & Exchanges

At Terry Costa, we want you to feel confident in your purchase, which is why we offer a straightforward return process for eligible items within 14 days of delivery. Please note that certain items, such as evening gowns and clearance pieces, may be subject to specific final sale conditions.

1

Verify Eligibility

Ensure your item is in its original, unworn condition with all tags attached and check that it is not marked as a Final Sale item on your invoice.

2

Request Authorization

Contact our customer service team or visit our online portal to obtain a Return Merchandise Authorization (RMA) number before shipping your package.

3

Package and Ship

Securely pack your items and include the RMA form inside the box, then ship the package using a trackable carrier to our Dallas boutique address.

4

Inspection and Refund

Once our quality control team inspects and approves the return, your refund or store credit will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing