Frequently Asked Questions
Everything you need to know about your Terry Costa shopping experience.
How long does shipping take for formal wear?
Standard shipping typically takes 3-7 business days within the continental US. For formal gowns not currently in stock, lead times vary by designer and can take several weeks; please refer to the specific ship date on the product page.
What is your return policy for evening gowns and prom dresses?
Due to the nature of the formal wear industry, all sales are final. We do not accept returns or exchanges for online or in-store purchases to ensure every customer receives a brand-new, unworn garment.
How do I determine my correct size?
Each designer has a unique size chart. We recommend having your bust, waist, and hip measurements taken by a professional and comparing them to the specific brand's size guide provided on the product page.
Can I track my order once it has been placed?
Yes, once your order has been processed and shipped, you will receive an email confirmation containing a tracking number to monitor your package's progress.
Do you offer international shipping?
Yes, Terry Costa ships worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and the weight of the items.
Are the dresses on your website authentic?
Absolutely. Terry Costa is an authorized retailer for every designer we carry, including Sherri Hill, Morilee, and La Femme. All products are 100% authentic and shipped directly from our boutique or the manufacturer.